○ We offer 180 days warranty and 7 days DOA (dead on arrival) for all products.
○ We will carry / refund the shipping fee for defective items. Buyer should carry shipping fee for the reasons which are not related item’s quality / issue and we will charge 20% of item’s money as re-stocking fee. All return items MUST be in brand new condition which means kept in the original package.
○ Any item(s) that the buyer states as defective will be tested by our Returns Department, if there is no problem or error found during testing, there will be mandatory 20% restocking fee for the price of the item.
○ Once the RMA# is issued, the buyer will have 14 days to return the item. If return is processed after 14 days, the item(s) are subject for rejection.
○ Most of our item(s) are plug and play, however PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage.
○ We do not assume any responsibility for any installation fees charged by a shop under any circumstances.